Delegation
Delegation is the act of assigning responsibility for a task to another person while retaining accountability for the outcome.
Delegation hands off the doing of work so the owner can focus on higher-leverage activities. It is how a business grows beyond what one person can personally execute.
Effective delegation depends on documented processes: an SOP or checklist lets someone else do the task to standard without constant supervision. Without that documentation, delegation tends to fail and work boomerangs back.
SOP
A Standard Operating Procedure is a documented, step-by-step set of instructions for completing a recurring task the same way every time.
Workflow
A workflow is the defined sequence of steps and hand-offs that work passes through from start to completion.
Automation
Automation is using technology to perform a task or process with little or no ongoing human effort.
Put Delegation to work this week.
Knowing the term is step one. The business kits ship the systems and templates that turn concepts like this into a running operation.