What can we fix?
Real people, one business day. Apex Flow Digital is small — every ticket gets eyes on it. Pick the closest match below and we’ll route you to the fix. If nothing matches, the contact form at the bottom reaches Brian’s team directly.
Lost your download link?
If the delivery email got deleted or filtered, drop the email you used at checkout — we'll resend every download link from your order history.
Recover your downloads →Where's my receipt?
Stripe sends a receipt to the email you used at checkout, separate from the file delivery. If you don't see it, check spam — or land on /order/confirm with your session ID for a fresh copy.
Find my order →Refund policy
14-day make-it-right guarantee for delivery failures and wrong files. Industry-standard: we don't do buyer's-remorse refunds on digital downloads, but anything genuinely broken — we make it right.
Full refund policy →Commercial license
A commercial license is included with every single purchase — no upsell.
License details →Talk to a real person.
One business day response from Brian’s team. Tell us what you bought (or tried to buy), what went wrong, and the email you used. We’ll find the order and make it right.